Arjun Menon ✓ Verified
Implementation lead taking enterprise customers from contract to live service.
Implementation
OPEN TO ROLESAbout Me
I implement platforms into enterprise customers: requirements discovery, configuration, integration, testing and cutover. My work ends when the customer is live and the support model is working.
Most of my implementations are multi-stakeholder — the customer, our delivery team, and usually two or three third-party vendors — so a large part of the job is coordination and keeping a single plan everyone agrees to.
JORA CAREER™
Your professional identity.
Arjun Menon
Implementation · Bengaluru
Implementation Manager with 10 years taking enterprise customers from signed contract to live, supported service.
JORA Profile Snapshot
Implementation leader responsible for onboarding enterprise customers onto platform services: discovery workshops, solution configuration, third-party integration, SIT and UAT, cutover planning and go-live. Coordinates customer, internal delivery and vendor stakeholders against a single shared plan, and hands the running service to support with agreed exit criteria.
Education & Experience
Projects & Work
Multi-vendor platform onboarding
Coordinated customer, internal delivery and three third-party vendors through a single integrated implementation plan to a fixed go-live date.
Cutover playbook
Authored the cutover and go-live checklist now used as the standard across the implementation practice.
Currently
Leading enterprise implementations, interested in owning the full transition lifecycle including commercial governance.
Open To
- Transition Management
- Implementation Leadership
Skills
- Enterprise Implementation
- Customer Onboarding
- Integration Coordination
- Cutover & Go-Live Planning
- UAT Management
Achievements
- Delivered 22 enterprise implementations
- Zero rollback across last 14 cutovers
- Certified ServiceNow System Administrator
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